Refund policy
Refund Policy
Our Commitment
We want you to be completely satisfied with your purchase. If for any reason you are not happy, we’re here to help.
Returns
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You have 30 days from the date of purchase to request a return or exchange.
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To be eligible, items must be unused, in the original packaging, and in the same condition as when you received them.
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Some items may be non-returnable (e.g., digital products, gift cards, or items marked as final sale).
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7 business days to your original payment method.
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Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
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We gladly exchange items of the same value if you receive a defective or incorrect item.
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To request an exchange, contact us at devourher11@gmail.com with your order number and details.
Shipping for Returns
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You will be responsible for paying your own shipping costs for returning the item, unless the return is due to our error.
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We recommend using a trackable shipping service or purchasing shipping insurance.
Contact Us
If you have any questions about refunds or returns, please contact us:
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Email: devourher11@gmail.com